Tally.ERP 9 AMC Exclusive Packages for
Gold Edition
| Particulars | Basic | Premium | Platinum | 
|---|---|---|---|
| Installation support | Yes (Included) | Yes (Included) | Yes (Included) | 
| Implementation help | NA | Yes (Included) | Yes (Included) | 
| Chart of accounts- Creation & explanation | NA | Yes (Included) | Yes (Included) | 
| Unlimited Remote support | Yes (Included) | Yes (Included) | Yes (Included) | 
| Unlimited Email support | Yes (Included) | Yes (Included) | Yes (Included) | 
| Unlimited Telephonic support | Yes (Included) | Yes (Included) | Yes (Included) | 
| Training ( On Request) | NA | 3 hours | 6 hours | 
| Onsite Visit ( On Request ) | 0 | 5 | 10 | 
| DATA Issues ( Errors like MAV, Debug etc.) | Yes (Included) | Yes (Included) | Yes (Included) | 
| Tally Backup setup | Yes (Included) | Yes (Included) | Yes (Included) | 
| Dedicated Technical Staff Allocation | NA | Yes (Included) | Yes (Included) | 
Tally.ERP 9 AMC Plus Packages for
Silver Edition
| Particulars | Premium | Platinum | 
|---|---|---|
| Installation support | Yes (Included) | Yes (Included) | 
| Implementation help | Yes (Included) | Yes (Included) | 
| Chart of accounts- Creation & explanation | Yes (Included) | Yes (Included) | 
| DATA Issues ( Errors like MAV, Debug etc.) | Yes (Included) | Yes (Included) | 
| Unlimited Remote support | Yes (Included) | Yes (Included) | 
| Unlimited Email support | Yes (Included) | Yes (Included) | 
| Unlimited Telephonic support | Yes (Included) | Yes (Included) | 
| Training ( On Request) | 2 hours | 4 hours | 
| Onsite Visit ( On Request ) | 2 | 6 | 
| Tally Backup setup | Yes (Included) | Yes (Included) | 


